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Top 11 Issues For Ms Word

Top 11 Issues For Ms Word
Top 11 Issues For Ms Word

 Microsoft Word
Let's take some time to focus on one of the MOST used softwares in the computer world. It's strange how we use something so often and not think twice on fixing some of our pet peeves or kinks that we face which we weren't meant to in the first place. If we compare the amount of work we get done with Microsoft Word, it probably comes in a close third after our Operating System and our Internet Browser.



Related Issues And Resolution:-


  1.  Macros in this project are disabled

Problem:
Error message “The macros in this project are disabled. Please refer to the online help or documentation of the host application to determine how to enable macros.” upon launching or exiting Word.

Resolution:
Empty the startup folders for Word and Office by dragging the items found in them onto the Desktop.
The following are the default locations for the Word startup path:
-Microsoft Windows 98 or Microsoft Windows Me:
C:\WINDOWS\Application Data\Microsoft\Word\STARTUP
-Microsoft Windows 2000 or Microsoft Windows XP:
C:\Documents and Settings\<user name>\Application Data\Microsoft\Word\STARTUP
The default location of the Office startup folder is:
<Drive>:\Program Files\Microsoft Office\Office\Startup





Problem:

When typing in Word, a solid black bar appears across the page over the line or lines in which you are typing. As a result, you cannot view or read the contents of what you are typing.

Resolution:

a) Install the correct video adapter for your PC. Right-click on the Desktop/Properties/Settings/Advanced/Adapter/Properties/Driver
b) Applies to WIN ME, WIN 98 and WIN 98SE. Change the display mode. Click Start/Run/type in “msconfig”/Advanced/Settings/Clear the "VGA 640 x 480 x 16" check box. Reboot PC.
c) Change the Display color depth. Right-click on the Desktop/Properties/Settings/Colors (Color Quality) /Select 256 colors or higher.



Problem:

Error message “Changes have been made that affect the global template, Normal.dot. Do you want to save those changes?” upon quitting Word.

Resolution:

a) In Word, Tools/Options/Save/uncheck the box “Prompt to save Normal template”.
b) Close out of Word and Outlook, find normal.dot and rename all the instances found into normal.old, normal1.old, etc.
The default location for the global template (Normal.dot) is:
-Microsoft Windows 98 or Microsoft Windows Me:
C:\WINDOWS\Application Data\Microsoft\Templates
-Microsoft Windows 2000 or Microsoft Windows XP:
C:\Documents and Settings\username\Application Data\Microsoft\Templates



Problem:
The Word title bar flashes when clicking on “Print” or “Save As” or “Help”.
Word stops responding.
Word opens slowly. 

Resolution:
If Norton antivirus (versions 2000, 2001, 2002 and 2003) is installed, disable the plug-in for Office.




Problem:
Unexpected error occurred and a Word document hasn’t been saved and/or how to recover a lost Word file.

Resolution:
a) Close all applications.
b) Click Start/Search/All files and folders. Search for *.doc, *.tmp, *.wbk, *.asd and ~$<filename>.doc files
c) Educate the customer how to use “Always create backup copy” in Word, Tools/Options/Save



Problem:
Word document will not open. Word document appears to be corrupted, unreadable or damaged.
Unable to open Word file, which was sent as an e-mail attachment, error message “The document name or path is invalid”.

Resolution:
a) Open a problematic file in WordPad. Save it as *.rtf file, and then reopen the file in Word.
b) Launch Word and bring up a blank Word document. Click on Insert/File/insert the problematic file into a blank Word document.
c) Launch Word. Click on File/Open, navigate to the problematic file and highlight it. Select “Recover text from any file” from the “files of type” drop-down box.
d) Click on Show/Hide button on the Standard toolbar. Copy all the text, except for the last paragraph mark into a new Word document, save the document under a different file name and into a different location.
e) Applies to Word 2003 and Word 2002 only. Launch Word. Click on File/Open, navigate to the problematic file and highlight it. Click on the arrow down next to the Open button and select “Open and Repair”.
f)       If the document appears to be in unreadable format, highlight all text and select a different font from the Formatting toolbar.
g) Save the Word attachments (from Outlook, etc) to hard-drive instead of double-clicking on them to open.


Problem:
Word files open slowly. Retrieving or saving a Word file takes unusually long time.

Resolution:
a) Make sure that “Make local copy of files stored on network or removable drives” in Tools/Options/Save is unchecked
b) Ask your customer to unplug the network cable (if they are on the network) . If issue doesn’t occur locally (with the network cable being unplugged) , then re-route the case to Word PRO Support.


Problem:
Toolbars and menus are missing upon launching Word.  

Resolution:
a) Start Word with the /a switch. Close all applications. Click on Start/Run, type in “winword.exe /a” (without the quotations marks)
b) If the issue doesn’t occur in Word safe mode, then rename all instances of normal.dot found and rename Data and Options keys in the Registry Editor in data.old and options.old respectively.


Problem:
Moving auto correct entries between computers. Backing up auto correct entries.

Resolution:
Word uses autocorrect entries (*.acl files) to correct the spelling as you type.
a) Download and Install the AutoCorrect Utility
For Word 2003, use support.dot template.
For Word 2002, use support.dot template, which is located at
C:\Program Files\Microsoft Office\Office10\Macros
For Word 2000, it has to be downloaded from http://office.microsoft.com/downloads/2000/supmacros.aspx
b)    Back up your Auto Correct Entries on the source Computer
c)      Restore Your Auto Correct Entries to the Destination Computer



Problem:
Clicking on Clipart or Clip Organizer in Word, causes the error message “Clip art organizer cannot complete the requested task” or “Clip Organizer cannot complete the operation” to appear.

Resolution:
An older version of the Microsoft Data Access Components (MDAC) is installed.
Obtain the latest version of MDAC (currently 2.7) from the following location:



Problem:
Opening a new blank Word document displays some text typed in it already (without any input from users) .

Resolution:
a) Close out of Word and Outlook, find normal.dot and rename all the instances found into normal.old, normal1.old, etc.
The default location for the global template (Normal.dot) is:
-Microsoft Windows 98 or Microsoft Windows Me:
C:\WINDOWS\Application Data\Microsoft\Templates
-Microsoft Windows 2000 or Microsoft Windows XP:
C:\Documents and Settings\username\Application Data\Microsoft\Templates





















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